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Privacy Policy

This Privacy Policy is prepared by Criativivo, available at www.criativivo.com.br ("We"). We are committed to protecting and preserving the privacy of our users when accessing our website, application, or connecting third-party advertising platforms.

This policy outlines how we process any personal data collected from you or provided to us via Criativivo Dashboard and our connected integrations, including Meta Ads and Google Ads APIs. We comply fully with Brazil's General Data Protection Law (LGPD - Lei 13.709/18), and the applicable privacy and security guidelines of Meta and Google.

Types of Information We Collect

We may collect, store, and use the following information:

Information you provide:

• Name
• Email address
• Phone number
• Company or organization
• Ad account credentials (Meta and/or Google Ads)
• Permissions granted via OAuth (Meta or Google)

How We Use Your Information

We use the information provided by you to:

• Enable secure authentication via Google or Meta OAuth
• Connect and display data from your ad accounts (e.g., campaign metrics, ad performance)
• Generate personalized dashboards and data visualizations
• Provide AI-driven recommendations based on campaign results

Your information is never sold or shared with third parties. OAuth permissions are used only to access your campaign data as authorized, and can be revoked at any time via your Google or Facebook account.

Data Storage and Security

All data is stored securely using industry best practices. While we take reasonable steps to protect your data, no method of internet transmission or electronic storage is 100% secure.

Your Rights and Control

You may:

• Revoke permissions via your Google Account: https://myaccount.google.com/permissions
• Revoke Meta access here: https://www.facebook.com/settings?tab=business_tools
• Request data deletion or access via: suporte@criativivo.com.br

We will respond to access or deletion requests within the timeframes required by law.

Changes to This Policy

Updates will be posted on this page and, where applicable, communicated via email. Please review this page periodically.

Contact

For questions or concerns regarding this privacy policy, contact:
suporte@criativivo.com.br